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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Berndt

Jack Berndt

November 21, 2024

5  out of  5
rating by Jack Berndt
"Derek has been great to work with start to finish. He prepared and walked through several different quotes to help us understand which policy best fit our needs. Highly recommend."
We responded:
"Thank you, Jack! We're thrilled to hear that Derek provided excellent service and helped you find the right policy. Your recommendation means a lot to us."
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Julie Anderson

November 21, 2024

5  out of  5
rating by Julie Anderson
"I had a good experience getting insurance info and quote while talking to Calvin Irish."
We responded:
"Thank you, Julie, for sharing your positive experience with Calvin. We're delighted to hear that you found the insurance information and quote process helpful. Your feedback is greatly appreciated!"
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Marie

November 12, 2024

5  out of  5
rating by Marie
"Tim is the all time best! My family and I always have a great experience with him and trust him so much!"
We responded:
"Thank you, Marie! We're thrilled to hear that Tim has provided such a positive experience for you and your family. Your trust means a lot to us, and we appreciate your kind words."
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Bruce Baker

November 4, 2024

5  out of  5
rating by Bruce Baker
"I've been with state farm for several years now. My wife and I insure our homes and vehicles with them. Andrea has always had great customer service and takes the time to explain our policies and find ways to save us money. We are very satisfied. Thanks!"
We responded:
"Thank you, Bruce! We're thrilled to hear that you and your wife are satisfied with our services and our abilities to save you money on better coverage. Andrea will be delighted to know her efforts are appreciated."
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Brian Mettel

October 18, 2024

5  out of  5
rating by Brian Mettel
"Always a great experience with the staff and my insurance needs. Recommended 100%"
We responded:
"Thank you, Brian, for your kind words and recommendation! We're thrilled to hear that you've consistently had great experiences with our staff and services. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs."
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Jacque Hagaman

October 6, 2024

5  out of  5
rating by Jacque Hagaman
"Andrea and Jesse always are there for you. Very helpful and understanding. Have been extremely pleased with every aspect of State Farm Ins."
We responded:
"Thank you, Jacque, for your kind words! We're thrilled to hear that our team has been helpful and understanding. Your satisfaction with every aspect of our service means a lot to us. We appreciate your trust in State Farm Insurance."
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Ashlie Phillips

September 30, 2024

5  out of  5
rating by Ashlie Phillips
"Derek is the best agent out there! Treats you like family so you know you're covered. Highly reccomend him if you are looking for a knowledgable agent that will find you the best deal that works for your family."
We responded:
"Thank you, Ashlie, for your kind words about Derek! We're thrilled to hear that he made you feel like family and provided exceptional service."
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Kelly Anderson

September 26, 2024

5  out of  5
rating by Kelly Anderson
"I recently had my car stolen, and I worked with Tim and Kris in the Forest Lake office, and they were wonderful. Whenever I had a question, they were quick to answer. They made me feel like I mattered and that I wasn't just a number or another claim. I am very appreciative of all of their help through this stressful event, and I would highly recommend State Farm to anyone for their insurance needs."
We responded:
"We were so sad to hear about your car. Thank you, Kelly, for sharing your experience. We're glad Tim and Kris could assist you during such a challenging time. Your recommendation means a lot to us, and we're here to help whenever you need us."
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Julie carufel

September 12, 2024

5  out of  5
rating by Julie carufel
"Shelly was excellent! I was confused by some information on my policy and she went through the entire thing, line by line. She also had excellent follow through sending information to my bank as I requested minutes after I requested it. Thank you for your help and excellent service Shelly!"
We responded:
"Thank you, Julie, for your kind words! We're thrilled to hear that Shelly provided you with excellent service and clarity on your policy. Your satisfaction is our priority, and we appreciate your feedback."
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Barbie Hogan

September 12, 2024

1  out of  5
rating by Barbie Hogan
"This office has terrible customer service. I called the office yesterday and requested that Chris contact the subrogation claim team on my behalf to share information regarding my claim. Basically she left a voicemail for the subrogation team to call me. Never followed up with me, never made contact with them. How is that customer service? I feel like this office could care less about me or my claim. As soon as this issue is resolved I will be finding a new agent. *Update - my claim was being closed due to lack of evidence. I literally had to find the Holiday gas station area manager (where my car was damaged in a car wash) and request that he send the video (showing the incident) to State Farm subrogation. If I hadn't followed up on my own claim I would be out my $500 deductable. It is unbelievable to me that I pay for service and yet had to do all the legwork otherwise I would have lost $500. Switching to Progressive - lots cheaper and better service."
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Seire' Meyer

September 3, 2024

4  out of  5
rating by Seire' Meyer
"They are always willing to help and answer all my questions I have."
We responded:
"Thank you for the review. Please let us know how we can make your experience a 5 star one!"
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Joel

August 27, 2024

5  out of  5
rating by Joel
"My wife and I recently retired, sold our house of 24 years, and relocated to the MN Arrowhead. Jesse and his staff enabled the transition to be effortless and cant thank them enough. I have been a State Farm member since I was 16 years old and they have never disappointed."
We responded:
"Joel, thank you for your kind words. We're thrilled to have made your transition seamless. It's wonderful to hear about your long-term satisfaction with State Farm. Best wishes in your new home!"
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W L

August 5, 2024

5  out of  5
rating by W L
"There great to work with"
We responded:
"Thank you for your kind words and 5-star rating! We're thrilled to hear that you had a great experience working with us."
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Danielle Reed

July 2, 2024

5  out of  5
rating by Danielle Reed
"Andrea was so fantastic. She is so knowledgeable and helped us with car, home and business insurance."
We responded:
"We are thrilled to hear that Andrea provided you with excellent service with you car, home and business insurance needs. We appreciate your feedback and look forward to assisting you in the future."
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Alicen Fritzinger

June 28, 2024

5  out of  5
rating by Alicen Fritzinger
"Andrea with Jesse Johnson State Farm is amazing!! She has been our family's go-to-gal for insurance for almost eight years and the main reason we've stayed with State Farm for all our insurance needs. I know that when I go to Andrea with any life change, she will take the time to make sure our policies have the best coverage for us (and none of the extra junk). Meeting with her feels like a casual chat between old friends and never like a sales call."
We responded:
"Thank you for your kind words, Alicen! We're thrilled to hear about your positive experience with Andrea. Providing personalized and attentive service is our top priority. We appreciate your loyalty to our agency!"
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Kristina Paschall

May 25, 2024

5  out of  5
rating by Kristina Paschall
"Rowan has been a dream to work with! She took the time to get to know our family and found the best policies for us AND saved us over $100 a month over the competitors we checked with. HIGHLY RECOMMEND!!"
We responded:
"Thank you for your kind words, Kristina! We are thrilled to hear that Rowan provided you with excellent service and saved you money on your policies. We appreciate your recommendation!"
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Charles Cadeau

May 22, 2024

5  out of  5
rating by Charles Cadeau
"A great customer experience. Whenever I needed a vehicle or toy added, they made quick and simple to do. Even my texts are answered immediately!"
We responded:
"Thank you for sharing your positive experience, Charles! We are glad to hear that we could assist you efficiently with adding vehicles and toys to your policy. We strive to provide excellent customer service."
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Kailey Colvard

May 17, 2024

5  out of  5
rating by Kailey Colvard
"Andrea is amazing to work with! We’ve worked with her for many years now and she is great at communicating and meeting our needs. She explains everything so well. Highly recommend working with her!"
We responded:
"Thank you for your kind words, Kailey! We are thrilled to hear about your positive experience with Andrea. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Randy Peterson

May 16, 2024

5  out of  5
rating by Randy Peterson
"Once again, amazing service!!! Very much appreciated Andrea! Thank you!"
We responded:
"Thank you for your kind words, Randy! We are thrilled to hear that you had an amazing experience with Andrea. We appreciate your feedback and look forward to continuing to provide excellent service."
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Rachel Casillas

April 17, 2024

5  out of  5
rating by Rachel Casillas
"I love Andrea and Jesse. I couldn’t do this portion of my adult life without them. My insurance gurus and team for nearly 18 years"
We responded:
"Thank you for your loyalty and trust in our team for nearly 18 years, Rachel! We are grateful to be your insurance gurus and look forward to continuing to support you."
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Nancy Bohmer

April 3, 2024

5  out of  5
rating by Nancy Bohmer
"I have been so satisfied with the service and perks that come with being a customer of Jesse Johnson's State Farm office. You are awesome!"
We responded:
"Thank you, Nancy! We're thrilled to hear that you're satisfied with our service and perks. We appreciate your kind words and look forward to continuing to provide you with excellent support."
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bryan greene

March 22, 2024

5  out of  5
rating by bryan greene
"Super friendly and helpful, saving me a lot of $$$$."
We responded:
"Thank you for your kind words, Bryan! We're glad we could help you save money."
Profile photo of Michael Fowler

Michael Fowler

March 20, 2024

5  out of  5
rating by Michael Fowler
"The People are Outstanding and the Knowledge they have to provide insurance needs are second to none."
We responded:
"Thank you for recognizing our exceptional team and expertise. We are dedicated to providing top-notch service for all your insurance needs."
Profile photo of Hank Daniels

Hank Daniels

March 3, 2024

5  out of  5
rating by Hank Daniels
"We have been doing insurance reviews on all of our properties with Jesse Johnson State Farm agent Andrea Buchner. It has been amazing how important and beneficial these reviews have been to us and Andrea has done an exceptional job assisting us. Hank & Mary Daniels"
We responded:
"Thank you, Hank and Mary! We're thrilled to hear about your positive experience with Andrea. We appreciate your trust in our agency."
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Jeanne Haas

February 13, 2024

5  out of  5
rating by Jeanne Haas
"Derek has been a fantastic rep for us through this location of State Farm. Always going the extra mile for us to get the best rate and coverage and do what works for us. Efficient, responsive, and relatable to his customers!"
We responded:
"Thank you, Jeanne! We're thrilled to hear that Derek has been providing excellent service and finding the best rate and coverage for you. We appreciate your kind words!"